Payment and Delivery Methods

Payment terms must be made in advance prior to delivery in the following modes:

  • credit card / debit card
  • telegraphic bank transfer with all bank charges borne by the Customer and within the period specified in the invoice

AVC will aim to deliver Products in accordance with the Customer’s order. The Customer’s delivery options for domestic and exports orders, and the prices for them, are set out on AVC’s website or will be notified to the Customer at the time of order. Delivery will be made to the Customer’s usual business address, unless otherwise agreed in writing. For all orders, goods will be sent as soon as possible and customer notified either by means of phone or email. Orders are usually despatched within 3 – 7 working days once payment are cleared and goods available.

For domestic orders, the place of delivery shall be the Customer’s premises; for export orders delivery shall be ex-works AVC’s premises (unless agreed otherwise in writing).

Times and dates for delivery quoted in the AVC catalogue or by AVC’s employees are approximate only and AVC shall not be liable for the consequences of any delay in delivery. Time for delivery shall not be of the essence.

If any delivery is late, the Customer must notify AVC, and AVC will endeavour to ascertain if the Product has been delivered or the expected delivery time of the Product to the Customer. AVC may also, at its discretion, refund the total delivery charge to the Customer. If a revised delivery time is not acceptable AVC may also, at its discretion, offer an alternative delivery option. AVC may notify the Customer if AVC will be unable to fulfill any order within the published lead time, and may provide alternative options, if available.

If the Customer does not take delivery of the Products or give AVC adequate delivery instructions then AVC may without prejudice to any of its other rights or remedies:

  • effect delivery of the Products by whatever means it thinks most appropriate at the Customer’s risk and expense; or
  • by notice in writing, treat the contract as repudiated.